Kathys Universe Warranty

✍️ Warranty Registration Form

Secure your peace of mind by registering your product. Just fill out the form below!


Kathys Universe Limited provides warranty against defects in materials and workmanship, as long as the damage was not caused by abuse, misuse, or neglect of normal care, as outlined below:

Manufacturer’s Limited Warranty: 12 months from date of purchase

All Kathys Universe products are manufactured and tested to the highest quality standards and quality control processes. This warranty is limited to the non commercial use our products which are purchased in the North America. Kathys Universe Limited warrants its products to be free of manufacturing defects in materials and workmanship to the original purchaser of the product for standard household use.

This warranty is non-transferable between purchasers of the product

Any commercial and/or industrial use of our products including but not limited to commercial gyms, shared facilities (apartments, condominiums, and residential associations) and similar environments will automatically VOID the warranty.
Any warranty claims MUST include proof of purchase in brand new condition and not be used or refurbished in any way, shape or form.

Kathys Universe recommend that the item is tested with caution when fully assembled to make sure that it is performing normally and that all parts are in working order. We recommend testing the assembled product with caution in order to make sure it is in full working order prior to full use of the product. If any item is missing, damaged or not working please contact our support team to get any issues fixed prior to usage of the product. Kathys Universe is not responsible for any damage or product failure due to improper assembly, misuse or the failure to properly assemble the product. Proper care and maintenance for all products is standard, like any other product to ensure proper functionality and a long lasting product.

The following are excluded from this warranty:

  • Damage or defect resulting from failure to follow instructions manual
  • Normal wear & tear on items/parts such as, but not limited to, pulleys, brake pads, tension knobs, cords, footings, rubber grips, end caps, pop pins, seats, seat adjustment knobs, scratched parts, broken covers, paint & finish, and any & all other cosmetic damages
  • Wear items/parts pertain to components that might need to be replaced due to wear & tear resulting from normal usage
  • Improper storage, assembly, altering/modifying equipment in anyway, misused, abused, is subject to accident, or is improperly maintained
  • Repair for any noises such as, but not limited to: squeaks, clunks, thumps, or grinding resulting from poor or lack of preventive maintenance

Kathys Universe Limited reserves the rights to modify the warranty at any time, it being understood that any such modification will not supersede warranty conditions that are applicable at the time of the original sale of products in question.

Disclaimer of warranty except for the limited warranty provided herein, to the extent permitted by law, Kathys Universe disclaims all warranties, express or implied, including all warranties of merchantability and/or fitness for a particular purpose. To the extent that any implied warranties may nonetheless exist by operation of law, any such warranties are limited to the duration of this warranty. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you. Limitation of liability repair or replacement of this product, as provided herein, is your exclusive remedy. Kathys Universe limited shall not be liable for any special, incidental or consequential damages, including, but not limited to, lost revenues, lost profits, and rental of replacement equipment, downtime, and damage to property, and third-party claims, arising out of any theory of recovery, including warranty, contract, statutory or tort.
Notwithstanding the term of any limited warranty or any warranty implied by law, or in the event that any limited warranty fails of its essential purpose, in no event will Kathys Universe Limited’s entire liability exceed the purchase price of this product. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion
may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from state to state.




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